Frequently Asked Questions

How do I confirm compatibility before ordering?

Please provide your device model, LCD panel part number, resolution and a clear photo of the original board or panel connector. Compatibility may vary by panel suffix, cable type and firmware. Our team can help confirm the correct product before you order.

Do your driver boards support 5K resolution?

Selected StoneTaskin driver boards support compatible 5K panels up to 5120 × 2880 at 60Hz. R1820 and SA1 configurations usually require a regulated 24V 5A power supply. Please confirm your panel model and cable before ordering.

What warranty do you provide?

StoneTaskin driver boards are covered by a one-year warranty unless otherwise stated on the product page. Other components may have different warranty periods. Products must be installed and used according to the supplied instructions.

How long will it take to receive my order?

Please note the total time = processing time + shipping time (this does not include any customs delays, weekends, holiday periods and any unforeseen circumstances.)

You can refer to the related information here for more details.

Will I receive installation instructions?

Yes. Customers can download the applicable installation guide, wiring diagram and technical documents after purchase when these files are available for the product.

CUSTOMERS REVIEWS

This board is perfect for what I want to use it for. I replaced an older board with it and the connections are all in the same place [mostly]. That made upgrading super easy.

Rob

Great board great price. Installation was easy everything is clearly marked and worked perfect out of the box.

William

Great!!! amazing board thus far keeping fingers crossed that it just works for at least 5 to 10 years.

Retorrent

Great board great price. Installation was easy everything is clearly marked and worked perfect out of the box.

Dominica

Excellent Hardware with Exceptional Support.

Eric

Everything you need out of this motherboard for a good price.

Lyoder